Reference

Terms Conditions

We've written these terms to explain how accounts work, what happens when you deposit via bKash or Nagad, and how withdrawals are verified. Read through before you fund your wallet—knowing the process up front saves questions later.

Account eligibilityDeposit & withdrawal rulesResponsible use policyDispute resolutionRegional access terms
4444 bed Terms Conditions
PLATFORM INTEGRITY

How We Uphold These Terms

We enforce these terms through automated checks and manual review. Every withdrawal request triggers identity verification to prevent fraud. Game results are logged and audited so disputes can be resolved with data. Your account activity is monitored for patterns that violate fair-use policies, and we'll contact you before taking action if something looks unusual.

Identity verification

Before your first withdrawal clears, we'll ask for a government ID photo and a selfie holding it. This step protects your account from unauthorized access and meets anti-fraud standards.

Game audit trails

Every spin, hand, and bet is recorded with a timestamp and result hash. If you dispute an outcome, we pull the log and compare it to the provider's server record.

Account monitoring

Our system flags accounts that log in from multiple countries in short succession, place bets outside normal patterns, or request frequent chargebacks—flags trigger a manual review, not an instant ban.

Withdrawal approval

Withdrawals under the daily limit process automatically if your identity is verified; larger amounts go to our finance team for a second check, adding 12–24 hours to the timeline.

TERMS HELP

Questions About These Terms

If something in the terms isn't clear, reach us through live chat or email. We'll walk you through the clause that applies to your account or payment. Most questions about Deposit references, withdrawal timelines, and regional eligibility are answered in under an hour during business hours.

Live chat Open the chat icon in the bottom-right corner—our team is online to explain account rules, payment terms, and withdrawal verification steps in plain English.
Email support Send your question to the support address listed in the footer. Include your account username and the specific term you need clarified; we reply within 24 hours.
Terms archive Past versions of these terms are saved in your account settings under Legal Documents, so you can compare what changed if we publish an update.

Terms & Conditions FAQ

These terms apply wherever local law allows access to the platform. If your jurisdiction restricts online gaming, we cannot provide service, and you should not register an account.

No. Your first withdrawal request will prompt identity verification—upload a government ID and a selfie, and we'll approve within 24 hours if the documents match your account details.

Check your bKash transaction history for confirmation, then contact our support team with the transaction ID. We'll trace the payment and credit your account wallet within four hours if it cleared on our end.

Yes. Each promotion has its own wagering requirement, expiry date, and eligible games listed on the promo page. The main terms here cover account rules and payment processes only.

We'll post an update notice on the site and send an email to registered accounts at least seven days before new terms take effect. Continued use after that date means you accept the changes.

Contact support within 48 hours with the game name, round ID, and what you believe went wrong. We'll pull the server log and provider audit trail to confirm the result or issue a correction.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.